Acceptance of These Terms
These Terms of Service govern the purchase of women's shoes from harnessbootskgt.com. By accessing harnessbootskgt.com, creating an account, or placing an order, you agree to be bound by these terms. If you do not agree, you must stop using harnessbootskgt.com immediately. Lai Wah Limited reserves the right to revise these terms at any time, and continued use of harnessbootskgt.com after a revision constitutes acceptance of the revised terms.
Eligibility and Account Registration
You must be at least 18 years old and legally capable of entering binding contracts to purchase from harnessbootskgt.com. You agree to provide accurate, current, and complete information during registration and checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify Lai Wah Limited immediately at [email protected] upon discovering unauthorized use of your account.
Products, Descriptions, and Availability
Lai Wah Limited sells women's shoes and related footwear. Product descriptions, sizing charts, images, and color representations are provided for informational purposes. Colors may appear differently depending on your device display. All orders are subject to acceptance and product availability. Lai Wah Limited may cancel any order and issue a full refund if the requested item cannot be fulfilled.
Pricing and Payment
All prices are listed in the currency displayed at checkout and exclude duties, taxes, and shipping charges unless expressly stated. You agree to pay all charges incurred under your account. Lai Wah Limited accepts the payment methods presented at checkout. Orders are not confirmed until payment authorization is received and verified.
Shipping and Risk of Loss
Lai Wah Limited ships to the destinations listed at checkout. Title and risk of loss pass to you upon delivery to the carrier. You are responsible for providing a complete and accurate shipping address. Lai Wah Limited is not responsible for delays caused by carriers, customs authorities, or events beyond reasonable control.
14 days No-Reason Refund Policy
Lai Wah Limited offers a strict 14 days no-reason refund policy. You may request a refund for any eligible purchase within 14 days of receiving your order without providing a reason. The 14 days period begins on the date of delivery confirmation.
To qualify, items must be unworn, unwashed, undamaged, and returned in original packaging with all tags attached. Items showing signs of wear, alteration, or damage caused by you do not qualify. You must contact [email protected] to initiate the return and ship the item back within 14 days of receiving return instructions. Return shipping costs are your responsibility. Refunds are issued to the original payment method only.
Refund Processing Timeline
Refund processing and the arrival of funds in your account takes at least 14 days from the date Lai Wah Limited receives and approves the returned item. This 14 days processing window applies to all refunds.
PayPal refunds take at least 14 days to appear in your PayPal account. Due to local laws in some regions, PayPal refunds may take up to 30 days. You acknowledge that banking institutions and payment providers may impose additional processing periods that are outside the control of Lai Wah Limited.
Damaged or Defective Goods
You must inspect your order immediately upon delivery. Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. Claims submitted after 7 days of receipt will not be accepted. Submit claims to [email protected] with your order number and clear photographs of the damage or defect. Lai Wah Limited will evaluate each claim and provide a replacement or a refund where the claim is verified.
Intellectual Property
All content on harnessbootskgt.com, comprising text, images, graphics, logos, and software, is owned by Lai Wah Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without written permission.
Prohibited Conduct
You agree not to use harnessbootskgt.com for unlawful purposes, to submit false information, to interfere with site security, to place fraudulent orders, or to resell products in violation of applicable law. Lai Wah Limited may suspend or terminate your account for any violation of these terms.
Disclaimer of Warranties
harnessbootskgt.com and all products are provided on an "as is" and "as available" basis. Lai Wah Limited disclaims all warranties, express or implied, to the fullest extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, Lai Wah Limited is not liable for indirect, incidental, special, or consequential damages arising from your use of harnessbootskgt.com. The total liability of Lai Wah Limited for any claim is limited to the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Lai Wah Limited from claims, losses, and expenses arising from your breach of these terms or your misuse of harnessbootskgt.com.
Governing Law and Dispute Resolution
These terms are governed by the laws of Hong Kong. Any dispute arising from these terms or from any purchase shall be subject to the exclusive jurisdiction of the courts of Hong Kong. Before commencing legal proceedings, you agree to contact [email protected] to attempt a good-faith resolution.
Changes to These Terms
Lai Wah Limited may modify these terms at any time. The revised terms take effect upon posting on harnessbootskgt.com. Your continued use of harnessbootskgt.com constitutes acceptance of the revised terms.
Contact Information
Questions regarding these Terms of Service may be directed to Lai Wah Limited at [email protected], by phone at +852 6622 1195, or by mail at Flat D, 11/F, Central 88, 3 Sham Mong Road, Tai Kok Tsui.